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Customer Satisfaction Survey
Listening to customers has always been important to us. Your feedback will help us better serve people like you!
1. How long have you been a client of ACS LOGISTICS?
*
Less than six months
Six months to a year
1 - 2 years
More than 2 years
I am not a customer
2. Which of the following services had you served from ACS LOGISTICS before? (Please select all that apply.)
*
LCL SERVICES
FCL SERVICES
AIR FREIGHT SERVICES
CUSTOM CLEARACE
TRUCKING
3. Overall, how satisfied are you with ACS LOGISTICS?
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Extremely satisfied
Very satisfied
Somehow satisfied
Not so satisfied
Not satisfied at all
4. How well does our services meet your needs?
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Extremely well
Very well
Somehow well
Not so well
Not at all well
5. How would you rate the quality of our services?
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Very high quality
High quality
Neither high nor low quality
Low quality
Very low quality
6. How would you rate the value for money of our services?
*
Excellent
Above average
Average
Below average
Poor
7. How we respond your questions and concerns?
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Extremely responsive
Very responsive
Somewhat responsive
Not so responsive
Not at all responsive
Not applicable
8. How is our chance to serve you again?
*
Extremely
Very
Somehow
Not so far
Not at all
Do you have any additional feedback?
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